Kids Eat For £1
Participating Sites Only
Kids Eat For £1 with the purchase of 1 adult main meal bought in the same transaction. One adult main meal must be purchased per child to receive the offer of £1 for a meal from the Kids menu. Available Monday – Friday during the School Summer Holidays from 1st July to 30th August 2024, during normal kitchen opening hours. Regional holiday dates may vary so please contact the pub directly to check offer availability, prior to your arrival.
The Exclusions –excludes Bank Holidays (England & Wales: Monday 26th August) (Scotland: Monday 5th August) Offer cannot be exchanged for any other product and/or cash alternative. Offer not to be used in conjunction with any other offer or promotion including 30% off mains/lunch offer/weekday food offers. If you have any questions about qualifying meals, or if you have any intolerances or allergies, please ask a member of staff before ordering. We reserve the right to change, amend or remove this offer without prior notice due to circumstance outside of our control. Promoter: Marston’s Pubs and Bars (a trading name of Marston’s PLC), Marston’s PLC, St Johns House, St Johns Square, Wolverhampton WV2 4BH.
Christmas Early Booking Vouchers
The Offer - These terms and conditions apply to the redemption of Christmas Early Bookings Vouchers (the "Voucher") The Voucher can be redeemed against any food order in a single transaction, in a participating pub. The Voucher can only be redeemed once. Only one voucher can be redeemed per transaction.
Opening/Closing Date - the Voucher can be used any time during normal opening hours between Sunday 1st September 2024 - Sunday 10th November 2024.
The Exclusions - This voucher cannot be redeemed against a drink purchase. Drinks may be purchased as part the order, but the Voucher will only be redeemed against the food order.
Participating pubs· the Voucher can only be redeemed at the pub the Christmas booking was made at during normal pub opening hours. Booking may be required.
General - if you have any questions about the Voucher or if you have any food intolerances or allergies, please ask a member of staff before ordering. This offer cannot be used in conjunction with any other offer, gift voucher, promotion or discount, including a privilege card. Should the value of purchase be lower than the face value of the Voucher, no change can be given. Should the value of the transaction exceed the face value of the Voucher, a balance payment is required. Vouchers must be redeemed in full at the time of purchase and cannot be redeemed wholly or in part for cash. The Voucher cannot be exchanged for any other product and the Voucher has no cash alternative. Photocopies will not be accepted. The Promoter cannot accept any liability or responsibility for replacement Vouchers should Vouchers be lost, stolen, damaged or destroyed. We reserve the right to change, amend or remove this offer without prior notice due to circumstance outside of our control. Normal operating conditions and opening times apply. The Manager's decision is final. Bar staff can refuse service at their discretion. All menu items are subject to availability. Alternative may be offered at the manager's discretion. The voucher scheme and these terms are governed by English law and are subject to the exclusive jurisdiction of the courts in England and Wales. It is not the intention of this promotion in any way to encourage people to consume excessive amounts of alcohol or to discriminate based on gender or orientation. The Promoter encourages responsible drinking. For the facts, visit www.drinkaware.co.uk
Promoter: Marston's PLC, St John's House, St Johns Square, Wolverhampton WV24BH
Birra Moretti 2 pints for £7 - PARTICIPATING SITES ONLY
The Offer – 2 pints of Birra Moretti for £7 when ordered in a single transaction.
Opening/Closing Date – the offer is valid on Fridays between 4pm – 7pm only, from Friday 15th July to Friday 30th August 2024.
The Exclusions – this offer is only available on a Friday and excludes all other products except for Birra Moretti.
Participating pubs - this offer is only available at participating pubs.
General - This offer cannot be used in conjunction with any other offer, promotion or discount, including a privilege card. The offer cannot be exchanged for any other product. We reserve the right to change, amend or remove this offer without prior notice due to circumstance outside of our control. Normal operating conditions and opening times apply. The Manager’s decision is final. Bar staff can refuse service at their discretion. Offer subject to availability. Alternative may be offered at the manager’s discretion. This promotion and these terms are governed by English law, and are subject to the exclusive jurisdiction of the courts in England and Wales. It is not the intention of this promotion in any way to encourage people to consume excessive amounts of alcohol or to discriminate based on gender or orientation. The Promoter encourages responsible drinking. For the facts, visit www.drinkaware.co.uk
Promoter: Marston’s PLC, St Johns House, St Johns Square, Wolverhampton, WV2 4BH.
30% OFF MAINS – PARTICIPATING SITES ONLY
The Offer – 30% off all main meals ordered in a single transaction for tables of 8 people maximum. The voucher can only be redeemed once.
Opening/Closing Dates – Dates may vary between pubs, details shown below. Please contact the pub directly to confirm the available offer prior to your visit.
Non Carvery Pubs - the offer is valid from Monday to Sunday between Monday 8th July and Sunday 11th August 2024, during normal kitchen opening hours.
Carvery Pubs - the offer is valid from Monday to Saturday between Monday 8th July to Saturday 10th August 2024 during normal kitchen opening hours.
Date Exclusions – For selected sports sites, excludes any date on which England are competing in the Euro football 2024 tournament.
The Exclusions –Excludes lunch menu, starters, sharers, light bites, sandwiches, jacket potatoes, puddings, children’s meals or any other item that is not a main meal.
Participating pubs - The offer can only be redeemed at the participating pub where the voucher was issued. Booking is recommended due to the popularity of this offer.
General - If you have any questions about qualifying meals, or if you have any food intolerances or allergies, please ask a member of staff before ordering. This offer cannot be used in conjunction with any other offer, promotion or discount, including a privilege card. The offer cannot be exchanged for any other product and the voucher has no cash alternative. We reserve the right to change, amend or remove this offer without prior notice due to circumstance outside of our control. Normal operating conditions and opening times apply. The Manager’s decision is final. Bar staff can refuse service at their discretion. All menu items are subject to availability. Alternative may be offered at the manager’s discretion. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the courts in England and Wales. It is not the intention of this promotion in any way to encourage people to consume excessive amounts of alcohol or to discriminate based on gender or orientation. The Promoter encourages responsible drinking. For the facts, visit www.drinkaware.co.uk
Promoter - Marston’s PLC, St Johns House, St Johns Square, Wolverhampton, WV2 4BH.
Data Protection and Privacy
Your privacy is important to us. We will only process the personal data you provide in connection with this promotion to administer your entry and/or as otherwise required by law. Full details are set out in our privacy policy which is available on the Website or by clicking Privacy policy | Marston's PLC (marstonspubs.co.uk)
Limits on the Promoter's responsibilities and Indemnities
The lead booker will be notified using the contact details they submitted when making their table booking online. The Promoter will take all reasonable steps to contact the lead booker with their voucher using the details supplied but can accept no responsibility or liability for incorrect contact information.
The Promoter will not be responsible for losses, failures or delays relating to circumstances beyond its reasonable control including (but not limited to) acts of God, war, strikes, disputes, third party website or platforms (including social media) not in its direct control or the acts or defaults of any supplier of the promotional item.
The Promoter will not be responsible for any damage, loss or injury to an entrant that is not reasonably foreseeable. The Promoter's responsibility for any damage, loss or injury to an entrant under these terms and conditions or otherwise in connection with the promotion shall be limited to the retail value of the promotional item.
The Promoter will be liable for any death or personal injury arising from its negligence. Nothing in these terms and conditions will exclude that liability or any other liability, which it is not lawful to exclude.
Each entrant will indemnify (and will keep indemnified) the Promoter and its affiliates against all costs, claims, losses, damages, expenses (including legal expenses) or other liability arising as a result of a breach of these terms and conditions, negligence or any other action which imposes an unreasonable burden on the Promoters website including (but not limited to) the use of software robots.
Weekday Food Offers
The offer is valid Monday -Thursday (excluding bank holidays) at participating pubs during normal opening hours. All items are subject to availability and food and drink must be purchased in a single transaction. Local licensing and minimum unit pricing restrictions may apply. Alcohol may only be served to guests aged 18+ and ID may be required. If you have any questions about promotional items, please ask a member of staff before ordering. This offer cannot be used in conjunction with any other offer, promotion or discount. Please drink responsibly, visit www.drinkaware.co.uk. Our food and drinks are prepared and cooked in food areas where cross contact may occur. We do not make any “free from” claims or declare that any of our dishes are gluten free. Our allergen information only states allergens if they are an ingredient of a product. Where our suppliers have indicated possible cross contact, we declare their may contain risks. Our menu descriptions do not include all ingredients. Live nutrition information is available online. (V)*(Ve)* We cannot guarantee that our vegetarian and vegan dishes have been cooked in dedicated vegetarian/vegan fryers. (V)/(Ve) Suitable for vegetarians and vegans or option available. We regret that we cannot guarantee that our meat dishes do not contain bones. Calorie counts are for guidance only and are based on the complete dish/ drink as listed on the menu and are correct at the time of menu print. Portion sizes may vary from the quantity on which the calculations have been based, therefore values may vary between pubs. To ensure our customers have choice, temporary product substitutions may be required which can affect the calorie content listed for our dishes on the menu. Photography is for representative purposes only. Lighter dishes have at least 30% fewer calories than the standard equivalent. Where we state a weight, it’s a raw weight and 1oz equals approximately 28 grams. Please note there is a £1.50 supplement on Sirloin Steak not included in the promotional price. Please note there is a £1.25 supplement on the Ultimate burgers, not included in the promotional price.
Pick your drink:
Pint of Carlsberg, Foster’s, Strongbow or Cask Ale; 175ml of House Red, White or Rosé Wine; 20oz Pepsi Max 4 kcal, Diet Pepsi 3 kcal, R White’s Lemonade 12 kcal; Bottle of J2O 57 kcal or J2O Spritz 52 kcal. Subject to availability.
*Upgrade your drink for £1:Pint of Carling, Stella Artois, Coors Light, Amstel, Heineken, San Miguel, Birra Moretti, Peroni, Estrella Damm, Guinness, Strongbow Dark Fruit, Inch’s Cider or 250ml House Wine.
Please see our main menu for accompaniments. (Regarding Curry's) Exclusions apply, whilst stocks last. For full details, please see full T&Cs.
Lunch Club Offer - participating sites only
Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our meals and we do not make a “free from” claim. Our allergen information only states allergens if they are an ingredient of a product. Our menu descriptions do not include all ingredients. Please speak to a member of staff should you have any concerns. Full allergen information is available on our website. Where we state a weight, it’s a raw weight and 1oz equals approximately 28 grams. (V)/(VE) Suitable for vegetarians/vegans or vegetarian/vegan option available. (V)* We cannot guarantee that our vegetarian dishes have been cooked in dedicated fryers. Please ask a member of staff for more information. We regret that we cannot guarantee that our chicken/pork/fish dishes do not contain bones. We only select fish from sustainable sources. ‡ Our scampi is made from more than one tail of Langoustine caught in UK waters. Calorie counts are for guidance only and are based on the complete dish as listed on the menu and are correct at the time of menu print. Portion sizes may vary from the quantity on which the calculations have been based, therefore values may not be identical to those served in a particular pub. To ensure our customers have
choice, temporary product substitutions may be required which can affect the calorie content listed for our dishes on the menu. Live nutrition information is available online. Offers cannot be used in conjunction with any other promotion. Lunch Club available Monday to Friday 12-4pm (excludes Bank Holidays). Your starter, main and/ or dessert choices must be ordered in the same transaction. Management have the right to remove offers without prior notice. Marston’s Pubs and Bars (a trading name of Marston’s PLC), St Johns House, St Johns Square, Wolverhampton WV2 4BH.
Drink Offers (participating pubs only and subject to availability)
The Promoter
The Promoter is Marston's PLC (company number 00031461), (the "Promoter"). The Promoters registered office is at St Johns House, St Johns Square, Wolverhampton WV2 4BH. If you have any questions about these terms or any of our offers or promotions, please get in touch via the “Contact Us” section on this Website (”Website”).
Bottle offers:
3 x Ciders: Three qualifying drinks (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). Choose from: all Bulmers flavours (as stocked).
3 x Mixed Bottles: Three qualifying drinks (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). Choose from: WKD Blue, Smirnoff Ice, Stella Artois 0.0%, Becks Blue, Sol, Heineken, Budweiser, Beck's, Shipyard American IPA, Shipyard Low Tide, VK Blue, VK Ice Storm, VK Orange & Passionfruit, VK Tropical or Desperados Tequila Beer.
Shots & Bombs:
3x Bombs for a fixed price: Three Jägerbombs in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). This offer is limited to Jägerbombs.
3 x Shots for a fixed price: Three qualifying shots (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/strut card in pub (prices may vary at different locations). Choose from: Jägermeister, Jägermeister Cold Brew, Fireball, Tequila Rose, Olmeca Tequila, Sheepdog Peanut Butter Whiskey Liqueur, Luxardo Sambuca, Luxardo Sambuca Black or Baby Guinness.
3 x Corkys Schnapps for a fixed price: Three qualifying drinks (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). Choose from: the full range of Corkys Schnapps.
Cocktails:
2 x Mixed Cocktails for a fixed price: Two qualifying drinks (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). Choose from: Sex on the Beach, Long Island Iced Tea, The Godfather, Purple Rain, Aperol Spritz, Woo Woo. Shaken Cocktails including Porn Star Martini & Espresso Martini are excluded from this offer. Offer excludes pitchers.
2 x Shaken Cocktails for a fixed price: Two qualifying drinks (same drink or mix and match) in a single transaction for the fixed price as shown on the promotional menu/poster in pub (prices may vary at different locations). Choose from: Porn Star Martini & Espresso Martini. Offer excludes pitchers.
Fizz Friday:
The Fizz Friday offer is available from 5pm on Lovelli Prosecco and Tramonto Sparkling Spumante 750ml bottle.
Double-up:
Double up for £2 on selected spirits. Single spirit = 25ml measure. Double up = 50ml measure. Pepsi Max, Tango or R. White’s lemonade mixer = 4oz dash.
All Drinks Offers & Discounts
Single spirit = 25ml measure. Double up = 50ml measure. Pepsi Max, Tango or R. White’s lemonade mixer = 4oz dash. Please ask a member of staff for more information. Due to the way our drinks are prepared it is not possible to guarantee the absence of allergens and we do not make a “free from” claim and do not include “may contain” information. Our menu descriptions do not include all ingredients. Full allergen and dietary information is available on our webpage. Adults need around 2000 kcal a day. If you have a food allergy or intolerance, please let us know before placing your order. Please refer to the menu or promotional materials in pub for information on the offer including opening and closing dates for the promotion. If you have any questions about qualifying drinks, if you have any food intolerances or allergies, or require any further information please ask a member of staff before placing your order. Alcohol may only be served to or purchased by persons aged 18 years or over and photographic identification may be required. A soft drink equivalent may be available, please refer to the promotional materials in pub or ask your server. All promotional items are subject to availability. The offer can only be redeemed at participating pubs during normal opening hours. Please see the Website for further details. Normal operating conditions and opening times apply. The management and our bar staff have discretion to refuse service and the management’s decision is final. Unless otherwise stated, offers cannot be used in conjunction with any other promotion or discount and offer cannot be exchanged for any other menu item and/or a cash alternative. We reserve the right to change, amend or remove any offer without prior notice due to circumstances outside of our control. Prices include VAT at the current rate. These promotions and these terms are governed by English law and are subject to the exclusive jurisdiction of the courts in England and Wales. It is not the intention of these promotions in any way to encourage people to consume excessive amounts of alcohol or to discriminate based on gender or orientation. The Promoter encourages responsible drinking. For the facts, visit www.drinkaware.co.uk
Blue Light Discount - selected sites only.
Enjoy 20% off food all day during normal kitchen opening hours. Not to be used in conjunction with any other offer, promotion or discounted menu items.
- The Offer – 20% off food ordered in a single transaction for tables of 8 people maximum. Please provide your Blue Light discount code to your server prior to making payment for your bill.
- The Exclusions – Excludes all Bank Holidays, Mother's Day, Easter Sunday, Father's Day, Christmas Festive Menu and Festive Events. Not to be used in conjunction with any other offer, promotion or discounted menu items.
- Participating pubs – the discount code can only be redeemed at participating pubs (please see participating pubs listed on www.bluelight.co.uk). Booking may be required.
- General – if you have any questions about qualifying meals, or if you have any food intolerances or allergies, please ask a member of staff before ordering. This offer cannot be used in conjunction with any other offer, promotion or discount, including a privilege card. The offer cannot be exchanged for any other product and the voucher has no cash alternative. We reserve the right to change, amend or remove this offer without prior notice due to circumstance outside of our control. Normal operating conditions and opening times apply. The Manager’s decision is final. Bar staff can refuse service at their discretion. All menu items are subject to availability. Alternative may be offered at the manager’s discretion. This promotion and these terms are governed by English law, and are subject to the exclusive jurisdiction of the courts in England and Wales. It is not the intention of this promotion in any way to encourage people to consume excessive amounts of alcohol or to discriminate based on gender or orientation. The Promoter encourages responsible drinking. For the facts, visit www.drinkaware.co.uk.
GENERAL TERMS AND CONDITIONS
1 BOOKING TERMS
1.1 What these terms cover. All bookings for tables at Marston’s Pubs and Bars premises (whether or not a deposit has been paid) (“Bookings”) are subject to these terms and conditions. By making a Booking, you agree to be bound by these terms.
1.2 Why you should read these terms. Please read these terms carefully before you make a Booking. These terms tell you who we are, how you can book your table, how and when you and we may change the booking, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, or you are unclear as to their meaning or have any questions regarding them, please contact us using the contact details in clause 2.2.
2 INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 Who we are. We are Marston’s Pubs and Bars a trading division of Marston’s PLC a company registered in England and Wales. Our company registration number is 00031461 and our registered office is at St Johns House, St Johns Square, Wolverhampton WV2 4BH. Our registered VAT number is GB100019352.
2.2 How to contact us. You can contact us by getting in touch directly with the premises at which your Booking has been made, or by telephoning us on 01902 711811 or by using the “Contact Us” facility on our website (at www.marstons.co.uk/contact). Alternatively, you can send us a letter to the address in clause 2.1.
2.3 How we may contact you. We will contact you by telephone or by writing to you at the email or postal address you provided to us at the time of Booking. Your privacy is important to us, please see clause 9 for further information or refer to our Privacy Policy at www.marstons.co.uk/contact/privacy-policy
3 HOW TO MAKE YOUR BOOKING
3.1 How to book. You can make a Booking request using our online booking form at the website for the relevant Marston’s Pubs and Bars premises, in person at the premises or by telephone using the contact number provided on the website for the relevant Marston’s Pubs and Bars premises.
3.2 Our right to reject a Booking request. We may accept or reject a Booking request at our sole discretion.
3.3 Booking confirmation. When you place a Booking request online, we will email you a Booking confirmation together with a reference number for your Booking. When you make a Booking request over the telephone or in person, we will confirm acceptance of your Booking verbally.
3.4 Subject to availability. All Bookings are subject to availability.
3.5 Deposits. In certain circumstances, such as a Booking for our Festive, Christmas Day, Boxing Day New Year’s Eve, Mother’s Day and Father’s Day menus, we will usually require payment of a deposit for each adult in order to secure your Booking. We will let you know at the point of Booking how much deposit is required (if any). Where a deposit is required, no Booking will be accepted or treated as confirmed until the deposit is paid. We reserve the right to cancel Bookings where deposits are unpaid. Deposits are redeemable against your bill on the day of your Booking. Deposits are non-refundable and non-transferrable (except where clause 6.5 below applies).
4 WEBSITES AND MARKETING MATERIALS
4.1 Materials on our website. Although we endeavour to ensure that our website and other marketing materials relating to our services are accurate, the content and information are provided for general information only and it is not intended to amount to advice which you should rely upon. We make no representations, warranties or guarantees, whether express or implied, that such content is accurate, complete or up to date. Please refer to our website Terms of Use for further information.
5 YOUR BOOKING
5.1 Please be prompt. Please arrive promptly for your Booking, as we can only hold your table for 15 minutes. If you are later than this, we reserve the right to treat your reservation as a no-show or cancellation.
5.2 Alcohol. Alcohol may only be purchased or consumed by persons aged 18 years or over and photographic identification may be required. We reserve the right to refuse service of alcohol at our sole discretion.
5.3 Vouchers and promotional offers. Vouchers and promotional offers are not always valid on certain menus or on certain days or at certain times of the year. Please contact us for more information or ask when you make a Booking. We reserve the right to change, amend or withdraw promotional offers at any time without prior notice. All special offers offered by us in relation to any or all of our menus (“Offers”) are subject to this contract together with any terms and conditions specific to that Offer (“Offer Terms”). In the event of a conflict between the Offer Terms and these booking terms, the Offer Terms shall take precedence.
5.4 Vegetarian and Vegan. We cannot guarantee that our vegetarian and vegan dishes have been cooked in dedicated vegan fryers. Please contact us for more information.
5.5 Allergens. Due to the way our food and drink is prepared it is not possible to guarantee the absence of allergens in our meals and drinks and we do not make a “free from” claim. Our allergen information only states allergens if they are an ingredient of a product. We do not include “may contain” information. Our menu descriptions do not include all ingredients. Full allergen information is available on request. Please contact us should you have any concerns.
5.6 Menu availability. All menu items are subject to availability. Any photography on our menus or other promotional materials are for representative purposes only.
5.7 Accessibility. If you or any member of a Booking party has any individual needs, such as reduced mobility, please advise us before making your Booking and we will be able to check if we are able to meet with your individual needs.
5.8 WiFi. Most of our premises offer WiFi, subject to availability. Use of WiFi is subject to terms of use. In particular, you must not use the Wi-Fi to download or upload any unlawful, harmful or obscene materials, or to place an unreasonable burden on our network.
5.9 Guest behaviour. We politely request that you conduct yourself, and that you ensure that all guests visiting our premises under your Booking conduct themselves, appropriately at all times and comply with any requests and notices regarding conduct, health and safety and respecting the premises, our neighbours, our employees and other guests. You, and all guests visiting our premises under your Booking, must not cause an unreasonable disturbance to other guests or our staff. Violent or threatening behaviour is not accepted on any of our premises.
5.10 Damage. We reserve the right to retain deposit monies and/or charge you for any damage caused by any member(s) of your party at the premises.
5.11 Questions or complaints about your Booking. If you have any questions or a complaint about your Booking, please speak to a member of the management team at the premises. Alternatively, please contact us using the contact details in clause 2.2.
6 YOUR RIGHTS TO CANCEL OR MAKE CHANGES TO YOUR BOOKING
6.1 Making changes to your Booking. If you wish to make a change to your Booking, please contact us directly. We will let you know if the change is possible and anything else which would be necessary as a result of your requested change, including any increased deposit amount required. All changes to your Booking are subject to availability.
6.2 Cancelling your Booking. If you wish to cancel your Booking for any reason, we always appreciate it if you can let us know as far in advance as possible. You can cancel your Booking by contacting us using the contact details in clause 2.2 or by clicking the “Cancel Booking” button on your Booking confirmation email.
6.3 Non-refundable deposits. In the event of cancellation by you within 14 days of the Booking date or no-show for any reason, any deposit paid is non-refundable and non-transferrable. The deposit amount represents reasonable compensation to us of the net costs that we incur as a result of your cancellation or no-show in terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.
6.4 The application of the Consumer Contracts Regulations 2013. You do not have any right to cancel your Booking under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 because your Booking relates to the supply of catering or services related to leisure activities, where the contract provides for a specific date or period of performance.
6.5 Circumstances in which deposits may be refundable. Although you do not have any right to cancel your Booking under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 we always want to treat our guests fairly and have an obligation to do so. On that basis, where a deposit has been paid for your Booking, that deposit will usually be refundable in the following circumstances:
6.5.1 if you tell us you wish to cancel your Booking at least 14 days before your Booking date;
6.5.2 if we are unable to honour your Booking (see clause 7.1 below);
6.5.3 we have told you about an error made by us in relation to your Booking (e.g. menu price) and you do not wish to proceed;
6.5.4 where you have a legal right to end the contract because of something we have done wrong; or
6.5.5 if we choose to refund your deposit for any other reason, at our sole discretion.
6.6 Issuing refunds. Where a deposit has been paid for your Booking and we have agreed to refund the deposit to you, you will need to contact us directly so that we process the cancellation and issue a refund. We will refund you by the method you used for payment. Please note that a refund will not automatically be issued if you cancel your Booking using the “Cancel Booking” button on your Booking confirmation email, so you will still need to contact us directly to arrange a refund.
7 OUR RIGHTS TO CANCEL OR MAKE CHANGES TO YOUR BOOKING
7.1 Our right to cancel. In the event we are unable to honour your Booking for any reason, including (but not limited to) an act or event outside our reasonable control, such as riot, terrorist attack or war (or threat of either), fire, explosion, storm, flood or other natural disaster, pandemic or epidemic (including COVID-19), or any law or action taken by a government or public authority (including local or national lockdowns) or for operational or business reasons (for instance where premises need urgent repair or refurbishment or are closed, or where we do not have the capacity to accommodate you for any reason):
7.1.1 We will use our reasonable endeavours to provide you with an alternative table (or a table at an alternative premises) that meets your requirements; or
7.1.2 If we are unable to provide you with an alternative table (or table at an alternative premises) for whatever reason, or if you do not accept the alternative table or premises, the contract will be cancelled and you will receive a full refund of any payment you have made in advance in relation to your Booking.
We will endeavour to provide you with as much notice as reasonably possible if we have to cancel your Booking for any reason.
7.2 We may end the Booking contract if you break it. We may end the Booking contract at any time by writing to you at the email or postal address you provided to us at the time of Booking, or by cancelling your Booking with immediate effect and (if appropriate) ejecting you (or a member of your Booking) from our premises if:
7.2.1 you do not make any payment to us when it is due, and you still do not make payment within 5 days of us reminding you that payment is due;
7.2.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the table, for example, information about allergies or other specific guest requirements;
7.2.3 you are otherwise in breach these terms; or
7.2.4 you wilfully or negligently interrupt our business or the business of our other guests.
7.3 You must compensate us if you break the Booking contract. If we end the contract in the situations set out in clause 7.2 we will refund any money you have paid in advance for any Booking but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
8 OUR LIABILITY TO YOU
8.1 All property is left or brought into our premises entirely at the owner’s risk. We do not accept any responsibility for the loss or damage to any property left or brought into our premises.
8.2 We are not liable for business losses. We only take Bookings for domestic and private use. If your Booking is made for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity, or loss or reputation and/or goodwill, or similar.
8.3 Indirect losses. We are not responsible for any loss or damage that was not reasonably foreseeable. Loss or damage is reasonably foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the Booking process.
8.4 Liability which cannot be excluded. Nothing in these terms and conditions shall exclude our liability for:
8.4.1 personal injury or death caused by our negligence;
8.4.2 fraud or fraudulent misrepresentation; or
8.4.3 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
9 HOW WE MAY USE YOUR PERSONAL INFORMATION
9.1 How we will use your personal information. Your privacy is important to us and we will endeavour to keep your personal information safe and secure. We will use the personal information you provide to us:
9.1.1 to supply the table to you and administer your Booking;
9.1.2 to process your payment for your booking, where applicable; and
9.1.3 if you agreed to this during the Booking process, to inform you about similar products and services that we provide, but you may stop receiving these at any time by unsubscribing or contacting us.
9.2 For further information on how we use your personal information, please refer to our Privacy Policy which can be found at www.marstons.co.uk/contact/privacy-policy. If you have any questions or concerns regarding your privacy, please contact our Data Protection Officer by sending an email to DataSecurityInformation@marstons.co.uk or by contacting us at the address or telephone number detailed in clause 2.2.
10 OTHER IMPORTANT TERMS
10.1 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
10.2 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
10.3 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that does not mean that you do not have to do those things or that we are prevented from taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the services, we can still require you to make the payment at a later date.
10.4 Which laws apply to this contract and where you may bring legal proceedings? These terms are governed by English law and you can bring legal proceedings in respect of the Booking in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Booking in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Booking in either the Northern Irish or the English courts.